{"id":9735,"date":"2026-04-20T14:42:11","date_gmt":"2026-04-20T07:42:11","guid":{"rendered":"https:\/\/hoply.phutho.gov.vn\/?p=9735"},"modified":"2026-04-20T14:42:11","modified_gmt":"2026-04-20T07:42:11","slug":"pho-bien-cac-quy-dinh-phap-luat-ve-bao-ve-quyen-loi-nguoi-tieu-dung","status":"publish","type":"post","link":"https:\/\/hoply.phutho.gov.vn\/?p=9735","title":{"rendered":"PH\u1ed4 BI\u1ebeN C\u00c1C QUY \u0110\u1ecaNH PH\u00c1P LU\u1eacT V\u1ec0 B\u1ea2O V\u1ec6 QUY\u1ec0N L\u1ee2I NG\u01af\u1edcI TI\u00caU D\u00d9NG"},"content":{"rendered":"<p>Th\u1ef1c hi\u1ec7n K\u1ebf ho\u1ea1ch s\u1ed1 12718\/KH-UBND ng\u00e0y 31\/12\/2025 c\u1ee7a \u1ee6y ban nh\u00e2n d\u00e2n t\u1ec9nh Ph\u00fa Th\u1ecd v\u1ec1 vi\u1ec7c t\u1ed5 ch\u1ee9c c\u00e1c ho\u1ea1t \u0111\u1ed9ng h\u01b0\u1edfng \u1ee9ng Ng\u00e0y Quy\u1ec1n c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng Vi\u1ec7t Nam n\u0103m 2026 tr\u00ean \u0111\u1ecba b\u00e0n t\u1ec9nh; c\u0103n c\u1ee9 v\u0103n b\u1ea3n ch\u1ec9 \u0111\u1ea1o c\u1ee7a S\u1edf C\u00f4ng Th\u01b0\u01a1ng t\u1ec9nh Ph\u00fa Th\u1ecd, \u1ee6y ban nh\u00e2n d\u00e2n x\u00e3 H\u1ee3p L\u00fd tuy\u00ean truy\u1ec1n m\u1ed9t s\u1ed1 n\u1ed9i dung c\u01a1 b\u1ea3n c\u1ee7a ph\u00e1p lu\u1eadt v\u1ec1 b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i ng\u01b0\u1eddi ti\u00eau d\u00f9ng nh\u01b0 sau:<\/p>\n<ol>\n<li><strong> Quy\u1ec1n c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng<\/strong><br \/>\nTheo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt, ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u00f3 c\u00e1c quy\u1ec1n c\u01a1 b\u1ea3n sau:<\/li>\n<\/ol>\n<ul>\n<li>\u0110\u01b0\u1ee3c b\u1ea3o \u0111\u1ea3m an to\u00e0n v\u1ec1 t\u00ednh m\u1ea1ng, s\u1ee9c kh\u1ecfe, t\u00e0i s\u1ea3n khi s\u1eed d\u1ee5ng h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5;<\/li>\n<li>\u0110\u01b0\u1ee3c cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7, ch\u00ednh x\u00e1c th\u00f4ng tin v\u1ec1 h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5, ngu\u1ed3n g\u1ed1c xu\u1ea5t x\u1ee9, gi\u00e1 c\u1ea3;<\/li>\n<li>\u0110\u01b0\u1ee3c l\u1ef1a ch\u1ecdn h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 theo nhu c\u1ea7u;<\/li>\n<li>\u0110\u01b0\u1ee3c g\u00f3p \u00fd, ph\u1ea3n \u00e1nh, khi\u1ebfu n\u1ea1i, t\u1ed1 c\u00e1o v\u00e0 y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng thi\u1ec7t h\u1ea1i khi quy\u1ec1n l\u1ee3i b\u1ecb x\u00e2m ph\u1ea1m;<\/li>\n<li>\u0110\u01b0\u1ee3c t\u01b0 v\u1ea5n, h\u1ed7 tr\u1ee3 v\u00e0 \u0111\u1ea1i di\u1ec7n b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/li>\n<\/ul>\n<ol start=\"2\">\n<li><strong> Ngh\u0129a v\u1ee5 c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Ki\u1ec3m tra th\u00f4ng tin v\u1ec1 h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 tr\u01b0\u1edbc khi mua, s\u1eed d\u1ee5ng;<\/li>\n<li>L\u1ef1a ch\u1ecdn ti\u00eau d\u00f9ng c\u00f3 tr\u00e1ch nhi\u1ec7m, kh\u00f4ng ti\u1ebfp tay cho c\u00e1c h\u00e0nh vi gian l\u1eadn th\u01b0\u01a1ng m\u1ea1i;<\/li>\n<li>Th\u1ef1c hi\u1ec7n \u0111\u00fang h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng, b\u1ea3o qu\u1ea3n h\u00e0ng h\u00f3a;<\/li>\n<li>Th\u00f4ng tin k\u1ecbp th\u1eddi cho c\u01a1 quan ch\u1ee9c n\u0103ng khi ph\u00e1t hi\u1ec7n h\u00e0nh vi vi ph\u1ea1m.<\/li>\n<\/ul>\n<ol start=\"3\">\n<li><strong> Tr\u00e1ch nhi\u1ec7m c\u1ee7a t\u1ed5 ch\u1ee9c, c\u00e1 nh\u00e2n kinh doanh<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Cung c\u1ea5p th\u00f4ng tin trung th\u1ef1c, \u0111\u1ea7y \u0111\u1ee7 v\u1ec1 h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5;<\/li>\n<li>B\u1ea3o \u0111\u1ea3m ch\u1ea5t l\u01b0\u1ee3ng, an to\u00e0n c\u1ee7a s\u1ea3n ph\u1ea9m theo quy \u0111\u1ecbnh;<\/li>\n<li>Th\u1ef1c hi\u1ec7n ch\u1ebf \u0111\u1ed9 b\u1ea3o h\u00e0nh, \u0111\u1ed5i tr\u1ea3, b\u1ed3i th\u01b0\u1eddng khi g\u00e2y thi\u1ec7t h\u1ea1i cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng;<\/li>\n<li>Kh\u00f4ng th\u1ef1c hi\u1ec7n c\u00e1c h\u00e0nh vi gian l\u1eadn, l\u1eeba d\u1ed1i, qu\u1ea3ng c\u00e1o sai s\u1ef1 th\u1eadt.<\/li>\n<\/ul>\n<ol start=\"4\">\n<li><strong> B\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i ng\u01b0\u1eddi ti\u00eau d\u00f9ng trong th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed<\/strong><br \/>\nTrong b\u1ed1i c\u1ea3nh mua s\u1eafm tr\u1ef1c tuy\u1ebfn ng\u00e0y c\u00e0ng ph\u1ed5 bi\u1ebfn, ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u1ea7n:<\/li>\n<\/ol>\n<ul>\n<li>L\u1ef1a ch\u1ecdn c\u00e1c website, s\u00e0n giao d\u1ecbch uy t\u00edn;<\/li>\n<li>Ki\u1ec3m tra k\u1ef9 th\u00f4ng tin s\u1ea3n ph\u1ea9m, ng\u01b0\u1eddi b\u00e1n, ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3;<\/li>\n<li>L\u01b0u gi\u1eef h\u00f3a \u0111\u01a1n, ch\u1ee9ng t\u1eeb giao d\u1ecbch;<\/li>\n<li>C\u1ea3nh gi\u00e1c v\u1edbi c\u00e1c h\u00e0nh vi l\u1eeba \u0111\u1ea3o, gi\u1ea3 m\u1ea1o.<\/li>\n<\/ul>\n<ol start=\"5\">\n<li><strong> K\u00eanh h\u1ed7 tr\u1ee3, t\u01b0 v\u1ea5n ng\u01b0\u1eddi ti\u00eau d\u00f9ng<\/strong><br \/>\nKhi c\u1ea7n h\u1ed7 tr\u1ee3, ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u00f3 th\u1ec3 li\u00ean h\u1ec7:<\/li>\n<\/ol>\n<ul>\n<li>T\u1ed5ng \u0111\u00e0i t\u01b0 v\u1ea5n, h\u1ed7 tr\u1ee3 ng\u01b0\u1eddi ti\u00eau d\u00f9ng: <strong>1800-6838<\/strong><\/li>\n<li>Ho\u1eb7c ph\u1ea3n \u00e1nh tr\u1ef1c ti\u1ebfp t\u1edbi c\u01a1 quan ch\u1ee9c n\u0103ng t\u1ea1i \u0111\u1ecba ph\u01b0\u01a1ng.<\/li>\n<\/ul>\n<p>\u1ee6y ban nh\u00e2n d\u00e2n x\u00e3 H\u1ee3p L\u00fd khuy\u1ebfn kh\u00edch Nh\u00e2n d\u00e2n ch\u1ee7 \u0111\u1ed9ng t\u00ecm hi\u1ec3u ph\u00e1p lu\u1eadt, n\u00e2ng cao \u00fd th\u1ee9c ti\u00eau d\u00f9ng an to\u00e0n, g\u00f3p ph\u1ea7n x\u00e2y d\u1ef1ng m\u00f4i tr\u01b0\u1eddng ti\u00eau d\u00f9ng minh b\u1ea1ch, l\u00e0nh m\u1ea1nh v\u00e0 b\u1ec1n v\u1eefng.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Th\u1ef1c hi\u1ec7n K\u1ebf ho\u1ea1ch s\u1ed1 12718\/KH-UBND ng\u00e0y 31\/12\/2025 c\u1ee7a \u1ee6y ban nh\u00e2n d\u00e2n t\u1ec9nh Ph\u00fa Th\u1ecd v\u1ec1 vi\u1ec7c t\u1ed5 ch\u1ee9c c\u00e1c ho\u1ea1t \u0111\u1ed9ng h\u01b0\u1edfng \u1ee9ng Ng\u00e0y Quy\u1ec1n c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng Vi\u1ec7t Nam n\u0103m 2026 tr\u00ean \u0111\u1ecba b\u00e0n t\u1ec9nh; c\u0103n&#8230;<\/p>\n","protected":false},"author":18,"featured_media":9736,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9735","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-thoi-su-tong-hop"],"acf":[],"_links":{"self":[{"href":"https:\/\/hoply.phutho.gov.vn\/index.php?rest_route=\/wp\/v2\/posts\/9735","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hoply.phutho.gov.vn\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hoply.phutho.gov.vn\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hoply.phutho.gov.vn\/index.php?rest_route=\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/hoply.phutho.gov.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9735"}],"version-history":[{"count":2,"href":"https:\/\/hoply.phutho.gov.vn\/index.php?rest_route=\/wp\/v2\/posts\/9735\/revisions"}],"predecessor-version":[{"id":9738,"href":"https:\/\/hoply.phutho.gov.vn\/index.php?rest_route=\/wp\/v2\/posts\/9735\/revisions\/9738"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hoply.phutho.gov.vn\/index.php?rest_route=\/wp\/v2\/media\/9736"}],"wp:attachment":[{"href":"https:\/\/hoply.phutho.gov.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9735"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hoply.phutho.gov.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9735"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hoply.phutho.gov.vn\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9735"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}